Why become a Hot Spring dealer?
It is a privilege to offer the absolute best product in the marketplace, one that can have profound effects on the health and wellbeing of our customers. We also look for the absolute best people to partner with us to join our 1,200 satisfied dealers worldwide.
Unmatched innovation: Backed by global giants, Masco Group and Watkins Wellness enables innovation, quality and technology to be at the heart of everything we do. We have invested heavily into research and development, resulting in many ‘world firsts’, cementing our position as the global leader for spa pool innovation and technologies.
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Business Elevation Partnership Guide Now
Experience the benefits of having a partner focused on continual innovation and the success of its retailer network
Your spa pool partner should take care of you,
not the other way around ...
Facilities and Showroom
Showroom design and layout assistance: Expert advice on design and setting up your showroom to optimise space and the customer experience.
Greater merchandising | experience support: Enhanced support for merchandising to create an engaging customer experience.
Stock holding: Provision to hold stock for quick availability and better customer service. No need to have extensive capital tied up.
Branding and uniforms: Provides a professional and consistent brand experience.
Marketing and Promotion
Marketing and promotional Material: Access to a wide range of marketing materials and POS materials to boost visibility and sales.
Marketing leads and online presence: Support in generating leads and enhancing your online presence.
Local promotions, shows or events: Assistance in organising and running local promotional events, shows and sales to attract customers and increase sales.
New product offerings: We are continually expanding your product range and recurring revenue stream opportunities.
Training and Development
Robust Dealer Partner onboarding process
Initial product training: Comprehensive training on the product range to ensure that you are well-versed in features, benefits and sales techniques.
Initial service training: Detailed service training to equip dealers with the skills needed for high-quality service for your customers.
Sales training: Targeted sales training sessions to improve closing ratios and the confidence of your sales team.
Technical seminars: Informative sessions to keep dealers updated on product advancements and increase your ability to help customers directly.
Support and Resources
Dealer Support Person: Dedicated support to assist you with any queries or issues.
Customer Service and technical support: Collaborative support for handling customer service and technical issues.
Business operation support: Guidance on business operations to streamline processes and improve efficiency.
Tech and IT support: Assistance with technology and IT, particularly during the onboarding phase.
Finance support: Financial support programmes to aide in purchasing and inventory management.
Interactive service portal: Instant access to extensive service, parts and troubleshooting information
CRM System: Advanced CRM system to manage customer relationships leads, sales pipeline.
Dealer Engagement and Incentives
Dealer conferences: Regular conferences to keep up to date with industry trends, develop effective strategies and foster a sense of community.
Dealer incentives: Attractive incentives to motivate and reward dealers for their performance and celebrate success.
Regular store visits: Periodic visits to dealers’ showrooms for personalised support, guidance, motivation and tracking of milestones.
Dealer Testimonials
Our brand's commitment to dealer success is evident in the longevity and satisfaction
of our dealer partnerships.
Canberra Dealer
Brisbane Dealer
Join the 1,200 strong global Dealer Partner community
Hot Spring dealers are satisfied dealers with over 1.8 Million spas sold globally.
Over 1.8 million spas sold globally
Back by global giants, Masco Corporation and Watkins Wellness
World’s number one selling portable spa
1,200 strong global dealer partner community
Industry leaders for 45 years
Exclusive consumables that keep customers coming back
20-year parts support guarantee
Industry Leading R&D
Register Interest
Our dedicated dealer support team will reach out and give you more information and kick start your process to business elevation
Spa Range
As the world's best-selling spa pool brand, HotSpring® Spas offers spa pools with better massage, cleaner water, energy-saving features and the Absolute Best spa pool Ownership Experience™.
Swim Spa Range
Hot Spring’s Fastlane Pool range is the world leader for the ultimate aquatic fitness experience. Whether for fitness, therapy or fun, the Fastlane Pool and Modular Pool range is the perfect solution for every backyard.
Exclusive Consumables
Hot Spring has a dealer exclusive range of consumables that ensures a solid recurring revenue model for your business. From spa steps to easy-to-use water care products, each accessory perfectly compliments your business offering and strengthens the relationship you have with your customer.
Industry Leading Innovation
At Hot Spring we have spent over five decades leading spa pool innovation and today, we are recognised as the world’s most technologically advanced spa pool brand. But not satisfied with simply being the best, we continue to aim higher through significant investment in research and development.
FreshWater® IQ Monitoring system
With FreshWater® IQ your customer can say goodbye to daily use of test strips, guesswork and reduce mistakes. No longer will they have to spend time testing their water, instead they can follow simple on screen instructions with pin point accuracy making spa pool care a breeze. FreshWater® IQ is exclusive to Hot Spring and gives our dealers a strong differentiation from other brands.
FreshWater® Salt System
Unique technology that makes the FreshWater™ Salt System the most envied spa salt water system on the planet. The titanium cartridge creates chlorine from salt to sanitise the spa water. Customers can simply use the control panel to set the system level needed to clean the water based on their usage needs.
With fewer additives and less chemicals, the spa water stays cleaner longer giving your customers the best spa pool experience everyday.
Moto-massage™ DX Jet
The Moto-Massage DX jet has revolutionised hydrotherapy. This exceptional moving jet produces two strong streams of warm water that sweep up and down the length of your customer’s back. This exclusive technology is a strong differentiator when a potential customer is comparing to competitor products.
SilentFlo™ 5000
The SilentFlo™ 5000 is a circulation system designed to keep the water in the spa pool constantly moving. Hot Spring SilentFlo™ is the only pumps in Australasia that don’t vibrate and hum. This means that even though the circulation system is designed to run all day and all night, you’ll never hear it. Indeed, this is a primary reason why other brands don’t offer continuous circulation systems: they simply don’t have the necessary technology.